What is your warranty policy? If you're not entirely satisfied with your Frywall, you can return it for a full refund within 30 days of purchase.
What is Frywall made of? Frywall is made of FDA-compliant silicone. Silicone is composed of silicon, the second most abundant element in the earth's crust and one that is practically inert. It is BPA-free and has been used safely in bakeware for decades.
Will Frywall melt or crack from heat? Frywall can withstand sustained temperatures of up to 450°F. That's 50°F above the smoke point of most vegetable oils and 75-100°F above the smoke point of most animal fats. So your food will burn before Frywall does. Do however avoid exposing Frywall to direct flames.
Can Frywall sit in a pan while it's preheating? Yes, within limits. As a general rule you can pre-heat away without worry. But if the oil in the pan starts to smoke, it's probably time to add other ingredients or lower the temperature—for Frywall's sake as well as your dinner's. You should avoid using Frywall when preheating an empty pan for an extended period of time over high heat, as is sometimes done with cast-iron pans.
Where is Frywall made? Frywall is designed and headquartered in Brooklyn, NY, and is manufactured exclusively for us in Taiwan. Our silicone is sourced from Germany.
Is Frywall dishwasher safe? Yes, it can be placed it in your dishwasher's upper or lower rack.
Is Frywall patented? Indeed it is. As our attorneys put it: FrywallTM and/or the use of FrywallTM in a method may be covered by one or more U.S. and/or foreign patents, including U.S. Patent No. 9,784,302. Other patent applications are pending. This page is intended to serve as notice under 35 U.S.C. § 287(a).